Who among us hasn’t sent a email message after having one too many, confessing our love for a (fill in the blank), that they wish they could “un-send?” Â What if there were a way to prevent them from ever going out?
A post by a Gmail engineer Monday says the company is working on a feature called Mail Goggles that would make users answer a series of simple math questions before sending any email messages. That way it prevents mail from being sent when the user is in an altered state of mind. By default the feature would activate late nights and weekends, though users could set it to activate whenever they want.
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So how can I get this feature installed on my clients computers, specifically on their Yelp accounts? Â I advise all of my clients not to check their restaurant’s Yelp reviews after their shift drink- more so, I just shy of plea with them not to try and respond.
The good news about bad online reviews is that the ink is never dry.  Any review, good-or-bad, opens up an opportunity for you to create a relationship with your customer.  If you handle the situation correctly, you can successfully turn some of your opponents into your biggest evangelists.
Some of the best friendships started with a fist fight on the playground. Â The same applies for today’s digital world, but our fists have become fingers and our playground is the World Wide Web.
August 26th, 2009 at 12:08 pm
[...] in October, we talked about the importance of not Yelping under the influence, however recently I came across a new technique that a restaurant is using to win over their Yelp [...]